Refund Policy

60-Day Money-Back Guarantee

We stand behind every product we sell. If you are not completely satisfied with your purchase for any reason, you can return it within 60 days of delivery for a full refund.

How to Request a Return

To initiate a return, please contact us through our Contact page with your order number and reason for return. Our team will guide you through the simple return process and provide a prepaid return shipping label.

Refund Processing

Once we receive and inspect your returned item, we will process your refund within 5-10 business days. The refund will be issued to your original payment method. You will receive an email confirmation once the refund has been processed.

Return Shipping

We provide free return shipping labels for all eligible returns within the 60-day window. You will not incur any costs when returning your product.

Eligible Items

All unused products in their original packaging with all accessories and documentation are eligible for return within the 60-day window. Items must be in resalable condition. Power tools must have intact safety guards and original packaging.

Non-Refundable Items

Items that show signs of use, damage due to misuse, or are returned after the 60-day period may not be eligible for a full refund. Customized or personalized items are non-refundable unless defective.

Exchanges

If you would like to exchange your product for a different model or item, please contact us through our Contact page. We will be happy to help you find the right tool for your needs and arrange the exchange.

Partial Refunds

In certain situations, partial refunds may be granted at our discretion. This includes items that are returned with missing parts, damaged packaging, or show minor signs of use.

Late or Missing Refunds

If you have not received your refund within 10 business days of our confirmation, please check with your bank or credit card company first. Processing times may vary by institution. If you still have not received it, contact us through our Contact page.

Sale Items

Items purchased at promotional prices, including those bought during site-wide sales, are eligible for return under our standard 60-day policy unless explicitly marked as final sale.

Questions?

If you have any questions about our return policy, please visit our Contact page. Our customer service team is here to help.